Last Updated: July 16, 2026
At Savar Bazar (accessible from https://savarbazar.com), the privacy of our visitors and customers is one of our absolute priorities. This Privacy Policy document outlines the types of personal information we collect, how we use it, and the strict measures we take to keep your shopping experience safe, secure, and transparent.
If you have additional questions or require more information about our Privacy Policy, do not hesitate to contact us.
1. Information We Collect
To fulfill your orders and provide a seamless shopping experience, we collect several types of information:
- Personal Identification Information: When you register an account, place an order, or contact us, we collect your Name, Email Address, Phone/WhatsApp Number, Shipping/Billing Address, and account login credentials.
- Payment Information: Payment details are processed securely through our third-party payment gateway partners (such as bKash, Nagad, Rocket, or local bank portals). Savar Bazar does not store your credit/debit card numbers or mobile banking PINs on our servers.
- Automatic Device & Usage Data: When you visit our website, we automatically collect certain information about your device, including your IP address, browser type, referring pages, and your browsing behavior on our store (e.g., items added to your cart).
2. How We Use Your Information
We use the information we collect to run our daily e-commerce operations safely, including:
- Order Fulfillment: Processing your purchases, managing billing, and coordinating safe delivery of your groceries and organic products to your doorstep.
- Customer Support: Responding to your questions, handling refunds/returns, and managing account issues.
- Order Updates: Sending you automated SMS, WhatsApp, or email updates regarding your order status, invoice, or dispatch details.
- Promotions & Offers: With your consent, sending you updates about discount coupons, seasonal organic product drops, or special offers. (You can opt-out at any time).
- Fraud Prevention: Monitoring transactions to protect our business and our customers from fraudulent activities.
3. How We Share Your Information
We do not sell, trade, or rent your personal information to third parties. We only share your data with trusted partners necessary to run our service:
- Delivery & Logistics Partners: We share your name, shipping address, and phone number with third-party courier services (e.g., RedX, Pathao, Steadfast, or local riders) to deliver your organic honey, ghee, and groceries.
- Payment Gateways: To process secure transactions, your checkout details are transmitted securely to authorized mobile financial services (MFS) and digital payment platforms.
- Legal Compliance: We may disclose your information if required by law, court order, or government regulation in Bangladesh.
4. Data Security
We implement industry-standard security measures, including SSL (Secure Sockets Layer) encryption, to protect your personal data during transmission and storage. While we take every reasonable precaution to safeguard your data, please remember that no method of transmission over the internet is 100% secure.
5. Cookies and Tracking Technologies
Savar Bazar uses “Cookies” to improve your browsing experience. Cookies are small text files saved on your device that help our website:
- Remember the items in your shopping cart.
- Keep you logged into your customer account.
- Analyze site traffic patterns to optimize layout performance.
You can choose to disable cookies through your browser settings, but please note that some parts of our online store may not function correctly as a result.
6. Your Rights
As a valued customer of Savar Bazar, you have the right to:
- Access: Request a copy of the personal data we hold about you.
- Correction: Ask us to update or correct inaccurate details (such as a typo in your shipping address).
- Deletion: Request that we delete your customer account and personal information from our system, subject to our legal and tax recording obligations.
To exercise any of these rights, please contact our support team using the details below.
7. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect operational, legal, or regulatory changes. Any updates will be published on this page with an updated “Last Updated” date. We encourage you to review this page periodically to stay informed.
8. Contact Us
If you have any questions about this Privacy Policy or wish to update your data, please contact the Savar Bazar team at:
Office Address: Savar, Dhaka, Bangladesh
Email: support@savarbazar.com
Phone/WhatsApp: +880-1746-133133